Sunday Jan 29, 2023

Sunrun Solar: Reviews, services and costs (2022) – MarketWatch


In this article: History and state availability | Pros and cons | Panel options | Installation and services | Warranties | Cost and payment options | Customer reviews | The bottom line | FAQs | Methodology 

Going solar involves some high upfront costs that not everyone can afford. As a result, solar leases and power purchase agreements have become popular, affordable payment options for generating clean energy for your home and neighbors. 

We named Sunrun our pick for leasing options when we ranked the best solar companies in the United States due to its personalized leasing programs. This Sunrun solar review will cover the provider’s service areas, panel options, leasing program, reputation and more.

Sunrun history and state availability

Founded in 2007 in San Francisco, Sunrun helped pioneer residential solar systems and solar service plans. The company offers an innovative solar battery service, Brightbox, and leasing options to bring more affordability to renewable energy. 

Sunrun is now one of the leading solar installers in the United States. Sunrun operates in Washington, D.C., Puerto Rico and the following states:

  • Arizona
  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Illinois
  • Maryland
  • Massachusetts
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Texas
  • Vermont
  • Wisconsin

Pros and cons of Sunrun

Here are a few key highlights about Sunrun:

+ Offers flexible and affordable solar leasing options 

+ Covers its own products against theft or damage

+ Includes free maintenance on its leased solar panels 

Does not provide much pricing information online 

Has mixed online customer reviews

Sunrun panel options

Sunrun does not produce solar panels, but it only sells high-efficiency monocrystalline panels. Some popular brands we noted from our customer-review analysis include Costco and LONGi. With monocrystalline panels, you receive solar panels with the longest average lifespan, 25–40 years, and the highest average efficiency rates. For example, LONGi’s solar panels reach up to 26.3% efficiency compared to the average efficiency rate of 15%–20%. 

All of Sunrun’s panels are photovoltaic (PV) panels, the most common residential solar panel technology. PV panels efficiently convert sunlight into electricity using semiconducting materials. 

One of Sunrun’s unique offerings is its Brightbox solar battery service, available only to new Sunrun solar customers. Sunrun offers two lithium-ion solar battery storage options—Tesla Powerwall and LG Chem—to provide stored electricity during power outages and low sunlight hours. The Brightbox service includes installation, maintenance and monitoring of these solar batteries. 

Sunrun installation and services

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